On Cloud Nine Bandana
Description
FAQ
What is the right bathrobe and t-shirt size for my dog?
To find the right size for your dog, you need three measurements: the back length, the chest and the neck.
When measuring the back length, measure from the lower edge of the collar to the base of the tail. Your dog's head should be raised and the collar should be loosely worn.
When measuring the chest, measure from the widest part of the chest, from the bottom of your dog's rib cage, not right behind your dog's armpit.
When measuring the neck, wrap the measuring tape below the narrow part where she normally wears a collar.
Compare your dog's measurements to our sizing chart to find the right size for your pup. If you're hesitating between two sizes, we recommand sizing up.
How long is the processing time>
The majority of our products are made-to-orders. Orders are processed between 5 to 7 business days.
Where are your products made?
All our products are designed and handcrafted in Montreal, Canada.
Do you accept returns or exchanges?
Unfortunately, because every product is handmade we do not accept returns or exchange. However, please reach out to us if you have concerns and we can discuss further!
Shipping
Free shipping
We offer free shipping to Canada and the United States for orders over $100 CAD. Canadian orders are shipped via Purolator, UPS, Fedex and Canpar. US orders are shipped via UPS. All shipments can be tracked with a tracking number.
International Shipping
We are currently shipping across Canada and to the United States. Shipping to other countries (except for France) has been temporarily halted due to significant delays.
Get in touch
If you have any questions, please contact us via our contact form.